A friend took binoculars to Redlich's for repair and discovered the following, in case anyone is interested. "Redlich...is closing the VA store and moving to NC - Hampstead, near Wilmington. This happens at the end of this year; so if people want service directly, they should do so soon. He is continuing in the repair/service business, ... but he will not have a store - items will be shipped in/out." Emily Joyce Crownsville, MD