Re: Bogen Tripods
Gyrfal@aol.com
Fri, 22 Jan 1999 10:06:41 EST
I have found the Bogen company one of the very top few companies of any kind
for customer service that I have ever dealt with. I have written them several
times to tell them this, having used a Bogen tripod for a number of years, and
several other products as well. They typically send replacement parts the
same day as they receive a fax.
Last year I wrote them about a clamp to hold a camera that was supposed to be
good for 33 pounds. I used a 600mm len on it weighing considerably less than
that and the threaded screw became stripped. They immediately sent me a new
clamp. No questions, no hassle.
Bob Mumford
Darnestown